Category: Linux / Internet

License: See Home Page$1500.00 to purchase

Limitations :

OS: X11

Size: 9.8 MB (10,268,218 bytes)

Introduction: This is a suite of Web-based customer support applications including:A customer support Web application that allows customers to register themselves and log, update and check the status their own support cases. A comprehensive support staff Web application to effectively create, log and manage support cases entered by customers or by other support staff members. A Web-based contact management system that includes customer and contact record logs, e-mail distribution option, and contact rep coordination management.A scaled-down and re-engineered tech center interface for Pocket PC devices running a Pocket Browser.